Shipping Policy

Where we ship

We ship to addresses in the United States. International shipping is available case by case. Contact us with what you’d like and your country, and we’ll quote you.

When your order ships

Orders usually ship within 1 to 3 business days (Monday to Friday, not counting holidays). If an item will take longer, we’ll email you.

Shipping options and prices

  • Free shipping on orders of $50 or more. Your whole order counts toward the $50, and everything ships together.
  • Standard shipping on smaller orders: USPS, usually 2 to 5 business days after it ships. Small card packs may go in an untracked envelope; everything else ships tracked.
  • Priority Mail (USPS, 1 to 3 business days after it ships, tracked) is available on any order for a flat fee.

You’ll see the exact price for each option at checkout before you pay.

Tracking

When your order ships, we’ll email you, with a tracking number if your shipping method includes one.

Untracked envelopes

Some small, low-cost orders ship in an untracked envelope to keep shipping cheap. Because they can’t be traced, please allow 10 business days. If yours hasn’t arrived by then, email us and we’ll do our best to help. If you’d like tracking, choose Priority Mail at checkout.

Lost or damaged packages

If a tracked package shows as lost, or your order arrives damaged, email us within 7 days (for damage) and we’ll make it right with a replacement or a refund. See our Refund and Returns Policy.

Address problems

Please double-check your address at checkout. If a package comes back to us because of an incorrect or incomplete address, we’ll reship it once you pay the new postage.

Sales tax

We collect Arizona sales tax on orders shipped to Arizona addresses, as required by state law.

Questions

Contact us and we’ll help.